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Exchange Policy |
Our products are fully guaranteed against manufacturing defects. Free servicing and replacement parts will be provided during the Warranty period if the product did not work to what it should be under normal usage as instructed in the user manual. We apologize that cosmetic appearance, general wear and tears and acts-of-god are not covered in this service. |
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Deposit |
Deposit
is non-refundable and will be forfeited if order placed
is not fulfilled within three months. |
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Mode of Payments |
We accept
all major credit cards , Nets and Cash in all OTO Speciality
shops and roadshows. |
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Delivery Arrangement |
Delivery
is free within Singapore for selected products only. Please
allow 2 to 3 working days for this arrangement. |
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On-site Service |
On site service is available for selected products during
the guarantee period otherwise a transportation charge
and a service charge of S$80 will be levied.
To arrange for an appointment, please contact our Customer
Relations Officers at 67455381 during office hours |
Singapore
